Leak? Let’s stop the damage first.
Here’s what to do in the next few minutes. Then tell us what you’re seeing, and we’ll take it from there.
First, the quick checks.
Shut off the water
Close the valve under the fixture, or the main shutoff where the water line enters the house. It’s often in the basement, a crawlspace, or a utility closet.
Keep clear of electricity
If water is near outlets, the panel, or appliances, stay away. Only switch off a breaker if you can reach the panel while standing somewhere dry.
Catch it and take photos
Towels and a bucket for now. A few photos help us, and your insurance company.
Note where it shows up
A ceiling stain under a bathroom, or water at the base of the water heater? Those details help us bring the right parts.
Call instead of using the form if…
water is still flowing and you can’t shut it off, or it’s near electrical. Call us now: 1-800-754-0180
What we’ll check.
We find the cause before we recommend a fix, then give you the price before any work starts.
- Where the water is really coming from. It isn’t always right above the stain.
- Failed pipes, fittings, valves, or fixtures
- Supply lines and shutoffs past their prime
- Whether nearby pipes are at risk too
- Under-slab and hidden leaks, when the signs point there
Send us the details.
Tell us where the leak is, what you’ve already shut off, and whether there’s any damage below it. Photos help if you have them. We’ll contact you to agree on a time.
Professional and punctual. Would definitely use JM again.
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